Shipping policy
Thank you for choosing Zenith Blades. We are committed to delivering your order as quickly and reliably as possible.
1. Free Shipping We offer free shipping on all orders within the United States. No minimum purchase required.
2. Delivery Times Orders typically arrive within 5-15 business days from the date of purchase. Delivery times may vary depending on your location and warehouse availability:
- Orders shipped from our US warehouse typically arrive in 3-7 business days
- Orders shipped from our international warehouse typically arrive in 7-15 business days
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to:
- High order volume
- Weather conditions
- Carrier delays
- Customs processing
3. Order Processing Orders are typically processed within 1-3 business days after payment is confirmed. You will receive a tracking number via email once your order has shipped.
4. Tracking Your Order Once your order ships, you will receive an email with your tracking information. Please allow up to 24-48 hours for tracking to update after receiving your shipping confirmation.
5. Shipping Destinations We currently ship within the United States only.
6. Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at support@zenithblades.com with your order number. We will investigate and resolve the issue as quickly as possible.
We are not responsible for lost or stolen packages once tracking confirms delivery.
7. Damaged Items If your order arrives damaged, please contact us immediately at support@zenithblades.com with photos of the damage. We will send a replacement or issue a full refund at no cost to you.
8. Updates to This Policy We reserve the right to update this policy at any time. The most current version will always be posted on this page.